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The Dolby Professional Support Help Center is the place to find solutions for professionals who are creating, processing, or delivering Dolby-enabled home entertainment content. Dolby's technologies are used across a wide range of other applications, however, and you may need to access support through a different channel depending on your product or use case.

 

 

 

Consumer products that include Dolby technologies

Dolby creates and licenses audio and video technologies that are included in many consumer devices, but doesn't design or manufacture those devices. If a Dolby technology logo appears on your product or in its user manual, the hardware manufacturer has licensed that Dolby technology. For example, manufacturers of Blu-ray Disc™ players, DVD disc players, and A/V receivers license Dolby Digital or Dolby Digital Plus technologies to deliver a surround sound experience.

For help with your device, contact your retailer or the product manufacturer directly. You'll find their contact information in your owner's manual or on the manufacturer's website.

 

 

Dolby Access and other consumer apps

Dolby develops a range of apps for consumer use. For information and support for Dolby's consumer tools and technologies, visit: www.dolby.com/about/support/

 

Game developers using Dolby Atmos or Dolby Vision

Dolby Games is the platform for information and support on using Dolby technologies in your games.

 

Cinema products, licensing, Dolby Voice, and other professional implementations

A range of resources and platforms are available for professional users and implementors of Dolby technologies. Most of these can be accessed through the main professional partner online platform,  Dolby Customer.

 

Dolby OptiView support

If you're looking for support using Dolby OptiView, visit the Dolby OptiView site.

 

If you have any questions about finding the right support channel, feel free to post them in our Dolby Vision Forum or share your findings with the Dolby Creators Community on Discord.