When you visit our website, we store cookies on your browser to collect information. The information collected might relate to you, your preferences or your device, and is mostly used to make the site work as you expect it to and to provide a more personalized web experience. However, you can choose not to allow certain types of cookies, which may impact your experience of the site and the services we are able to offer. Click on the different category headings to find out more and change our default settings according to your preference. You cannot opt-out of our First Party Strictly Necessary Cookies as they are deployed in order to ensure the proper functioning of our website (such as prompting the cookie banner and remembering your settings, to log into your account, to redirect you when you log out, etc.). For more information about the First and Third Party Cookies used please follow this link.
More information
Best,
Adam
Two different licenses: Dolby Atmos Production Suite on iLok 3 and Dolby Atmos Mastering Suite license on iLok 2 respectively.
Windows 11 Build 22621.1413, installed from Dolby_Atmos _Renderer_win-5.0.0-272-501207d3.zip
"Please wait while Windows configures Dolby Atmos Renderer..." then I get
iLok "Activation is required" (see pic).
Login to iLok Cloud also does not work.
Are you trying to run the 90 day trial or upgrade? If the trial, Is the trial license for the Dolby Atmos Renderer shown in the "Available" list of the ilok Manager application? If you are trying to upgrade there is an ilok surrender process that is covered in the FAQ - https://professionalsupport.dolby.com/s/article/Dolby-Atmos-Renderer-v5-0-is-Now-Available
Thanks,
Adam
Ah! My fault - didn't read far enough and I missed the surrender process part...
That explains it.
Thanks again!
A.