User16538925122751204518 (L.A.M.Productions) asked a question.
After the update, Dolby Atmos Renderer is not see the license anymore of my production suite
Hi Everyone,
I updated the renderer to 5.0, but now my license in my Ilok account which is still there is not being recognized anymore.
It keeps saying to activate. Is there something I'm missing here. Productions Suite license should still work for the renderer right?
I updated the renderer to 5.0, but now my license in my Ilok account which is still there is not being recognized anymore.
It keeps saying to activate. Is there something I'm missing here. Productions Suite license should still work for the renderer right?
Nope, it is a new license. You need to surrender the Production Suite license to obtain the new Dolby Atmos Renderer license which then needs to be activated to your ilok or CPU via the ilok manager. Please have a look at this FAQ for the relevant section and links to ilok articles and a video describing this process: https://professionalsupport.dolby.com/s/article/Dolby-Atmos-Renderer-v5-0-is-Now-Available
Thanks,
Adam
Renderer 5.0 is a paid upgrade, so you will need to upgrade your license. More information is available here: https://professionalsupport.dolby.com/s/article/Dolby-Atmos-Renderer-v5-0-is-Now-Available
You can download a trial license here to evaluate 5.0 before purchasing and upgrade: https://customer.dolby.com/content-creation-and-delivery/dolby-atmos-renderer-v500
-B