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Thank you for reaching out.
Could you please provide more details on your case? such as:
- your iLok User ID
- RMA case number
If you could also share a screenshot of what you see in your iLok License Manager, that would be helpful.
Best,
Heesuk
I can get that over to you. I'll need to track down the RMA number, but here is my iLok ID:
*YOUR RMA DETAILS*
*Incident Number:* SI2775304
*RMA Number:* RMA2594081
*RMA Type:* LOST
*RMA Created:* 2026-06-11, 13:55, (-0400)
*User Name:* Joseph Colmenero
*Account User ID:* jec1985
*iLok Serial Number:* 0027D1B6
*Coverage:* ZDT
Best,
Joe
[image: image.png]
Thank you for providing the details! We have redeposited your DAR and DA3 licenses. Please let us know if you have any further issues.
Best,
Heesuk